LWCC Call Menu

225-924-7788

In order to direct your call to the appropriate department as quickly as possible, you can bypass our phone menu by following the below prompts based on your call needs:

Billing
PRESS 1

Making a payment on your policy, or if you have a question regarding the balance on your invoice

Claims
PRESS 2
Reporting a new claim
Then PRESS 1
If you are an Injured Worker
Then PRESS 2
If you are Policyholder or Agent
Then PRESS 3
If you are a Medical Provider
Then PRESS 4
Company Directory
PRESS 3

To reach a specific employee at LWCC by name, locate them in the company directory

Agents experiencing technical issues
PRESS 4

Experiencing technical issues with LWCC Interactive, like resetting your password, submitting quotes, pop-up blockers

Premium Audit
PRESS 5

To schedule or reschedule an audit, check audit status, or for general audit questions

Policyholder Services
PRESS 6

Inquiring about policy status, classifications, rating, loss runs, or if you have general policy questions

All other calls
PRESS 9
LWCC INTERACTIVE

Policy Management Made Easy

Our secure, password-protected online platform simplifies the management of your workers’ comp insurance with LWCC. Available 24/7, it offers policyholders and agents full access to current information regarding LWCC policies and workers’ compensation claims.

Getting online access is easy

Start our quick and easy enrollment process by identifying whether you’re a policyholder or an agent.

I'm a/an

Gain access to

24/7 claims reporting

Invoice reprinting

Policy declaration page

Claims search and analysis

Loss run (claims detail report)

Policy profile

Electronic documents

Payroll and audit recap

Policy financial transactions

Installment schedule

Already received your security credentials?

You’re ready to enroll now! Enter the policy number and security code that was supplied in your policyholder welcome email.

Gain access to

New business applications

Claims reporting

Pending cancellation report

Process renewal policies

Claims analysis

Payroll and audit recap

Request endorsements to existing policies

Policy declaration page

Policy renewal report

Loss runs (claims detail reports)

Forgot your password?

If you forget your password, you can automatically retrieve it below by entering the email address associated with your LWCC Interactive account.

Questions about LWCC Interactive?

We're here to help.

225-924-7788
Toll free: 800-519-7787

8AM-5PM, Monday-Friday

Access Call Menu

Replies are usually sent
within 24-48 hrs.