LWCC Call Menu


In order to direct your call to the appropriate department as quickly as possible, you can bypass our phone menu by following the below prompts based on your call needs:


Making a payment on your policy, or if you have a question regarding the balance on your invoice

Reporting a new claim
Then PRESS 1
If you are an Injured Worker
Then PRESS 2
If you are Policyholder or Agent
Then PRESS 3
If you are a Medical Provider
Then PRESS 4
Company Directory

To reach a specific employee at LWCC by name, locate them in the company directory

Agents experiencing technical issues

Experiencing technical issues with LWCC Interactive, like resetting your password, submitting quotes, pop-up blockers

Premium Audit

To schedule or reschedule an audit, check audit status, or for general audit questions

Policyholder Services

Inquiring about policy status, classifications, rating, loss runs, or if you have general policy questions

All other calls

Safety Services

A team of experienced safety experts, equipped with a robust system of free resources, that supports policyholders’ ability to implement best practices in workplace safety.

or individual

LWCC covers only Louisiana businesses and organizations

workplace safety

Guaranteeing your workplace is as safe as possible for your workforce is the best way to minimize risk and decrease chances of workplace injury.

system of free resources

A vast online library of regularly-updated safety resources, tools, and references made available to policyholder for free.

safety experts

LWCC’s Consultants on Call are dedicated to understand your operations and customizing safety solutions to meet your needs.

mutual insurance company

We are mandated to serve the mutual benefits of its members.

personalized service

Our Agency Relations representatives are available to partner with you to serve your policyholders through in person or virtual visits, depending on your preference.

underwriting team

Specialized team with in-depth knowledge of the unique needs of companies of various sizes and specialties.

tools and information

The team assists agents in connecting to relevant department contacts, as well as resources, tools, guides, and educational materials available from LWCC.

dedicated agent resource

LWCC Agency Relations are here to serve agents and their staff only.

compassionate care

Genuine compassion requires the experience to know what matters and what help is actually needed.

plan development

WorkAction plans are customized to the injured workers’ needs by vocational rehabilitation specialists.

early intervention

Our WorkAction return-to-work program capitalizes on the window of opportunity right after an employee is injured to help create a return-to-work plan that works for you.

return-to-work program

Our experienced team helps design the right program for individual claims, or assist you in creating a proactive program to safely get your employee back to work — all at no cost.

quality medical care

Including hospitals, clinics, specialists, pharmacies, physical therapists, chiropractors, diagnostic testing, durable medical equipment vendors, rehabilitation, and home healthcare providers.

skilled providers

LWCC has selected providers across the state based on their expertise in occupational medicine, professional credentials, use of established treatment guidelines, and effective return-to-work practices.

prompt access

With OMNET®, injured employees are guaranteed appointments with specialists on a priority basis.


The first of its kind in Louisiana, OMNET includes providers across the state, even in rural areas.

strong financial results

Dividends are made possible through the sound counsel of agent partners, employees’ dedication to excellence in execution, and policyholders’ continued commitment to safety and wellness.


Returns are maximized by long-term policyholders who become fully vested in the dividend program.


A unique benefit for policyholders of a mutual insurance company.

workers’ compensation related

Provide a broad range of litigation services in the workers’ compensation arena.

provides counsel

The team handles cases of all sizes, regardless of the complexity of the dispute at issue.

in-house legal team

The Johnson, Rahman & Thomas team has approximately 19 lawyers, paralegals and legal assistants.

correct premium

Per the policy, the final premium is determined after the policy ends by using the actual premium (validated at the audit), along with proper classifications and rates.


May help identify gaps in coverage or discounts or credits that may apply to your policy.


The audit is an important step in the workers’ comp insurance process.

financial gain

Can include paid benefits, unnecessary treatment or prescriptions, misrepresenting business details, and more.

intentional deception

Deception by a member of the workforce, a company leader, or a healthcare provider.

fully protect

Workers’ compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job.

assist employers

Agents solicit and negotiate insurance contracts for the best fit between an insurer and a business or organization.

valuable resource

LWCC does not write workers’ comp policies directly with employers. We are proud to partner with agents across the state to provide outstanding service to our policyholders and their workers.

business, organization,

LWCC covers only Louisiana businesses and organizations

insurance policy

Our focus always has and always will be workers’ comp insurance

business or individual

LWCC covers only Louisiana businesses and organizations

injured workers

LWCC understands the difficulty of being injured on the job and is there to help those requiring assistance in recovery and return to work.

workers’ compensation

A form of insurance providing wage replacement and medical benefits to employees injured on the job.

private, nonprofit

We are mandated to serve the mutual benefits of its members.

evaluate corporate performance

The broader impact a company is having on the community and the world.

Non financial factors

Environmental, social, and governance

safety resources

Training, information, and experienced professionals made available to policyholders to prevent workplace accidents and improve overall workplace safety.


Consultants on Call

Our experienced team is dedicated to understanding your operations and customizing safety solutions to meet your needs.

The cornerstone of our safety efforts is our team of consultants located throughout the state to serve policyholders and their employees. We believe it is important to visit your work environment to fully understand your organization’s operations. This type of consultation will allow us to partner with you in meeting your safety and risk management needs.

Identifying workplace hazards and safety solutions
Consultation on safety and risk questions
Assist with maintaining OSHA compliance
Over 125 years of combined safety experience

Utilize our Free Safety Resources

Consultants on Call

Learn more

Online Safety Training Courses

Learn more

Safety Support Document Library

Learn more

Mobile Safety Training Center

Learn more

Safety Video Lending Library

Learn more

Virtual Driver Simulator

Learn more

Contact our Safety Services Team

Toll free: 800-519-7787

8AM-5PM, Monday-Friday

Access Call Menu

Replies are usually sent
within 24-48 hrs.

Safety Services request form

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Safety Resources & Tool Bank


Take Your T.I.M.E. to Avoid Electrical Hazards

Potential contact with electricity or work with electrical tools can pose serious risks to employee safety. Learn some best practices and policies to help prevent the risk of electrical-related harm.


Safest 70 Star: Southland Group

LWCC’s Safest 70 Awards celebrate policyholders who share our commitment to workplace safety. Our Safest 70 Stars go above and beyond in their safety efforts and lead the way in employee health and wellness.


The Case for a Drug-Free Workplace

The hazards and risks from substances threaten the health and safety of employees. Learn the costs of drug abuse and the benefits of a drug-free program.


Developing a Written Safety Plan: A Guide

A successful safety program should reflect the philosophy and attitude of the organization regarding the workplace safety of its workforce. LWCC Safety Service’s Consultants on Call can assist in identifying the fundamentals to create and sustain an effective workplace safety program.


Are You Ready for Hurricane Season?

Hurricane season is upon us in Louisiana. While COVID-19 held our attention, the 2020 storm season snuck up on us. Don’t let your business be caught by surprise!


Maximizing Pandemic Downtime: A Focus on Safety

Before you open your doors for business, the LWCC Safety Services Team reminds business leaders to take advantage of the fact that many companies currently have few, if any, employees on-site.


Fireworks Safety: Don't Get Burned!

While spectacular to see up close, fireworks are explosives that can and will burn you if you’re not careful. Our Safety Services Team has compiled a list of safety tips in the interest of keeping every Louisiana citizen safe.


Congratulations to the 2019 LWCC Safest 70 Winners!

LWCC is proud to announce the winners of the 2019 Safest 70 Awards. Established in 2008, we created this award to honor our policyholders who share our commitment to workplace safety


August in Louisiana: Beat the Heat!

When spending time outdoors, either for work or play, beware of heat-related health hazards such as heat rash, cramps, exhaustion, and — in extreme cases — heatstroke.