How to Report a Workers’ Comp Claim

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The fastest way to report your claim is through LWCC’s password-protected website, LWCC Interactive. Simply complete the information about the injury being reported, and we’ll do the rest. To begin using LWCC Interactive, please follow the steps below:

  1. Access LWCC’s corporate website at www.lwcc.com.
  2. Click the “Register” link under the “LWCC Interactive” link in the upper right-hand corner of the browser window.
  3. Complete the LWCC Interactive Enrollment using the policy number and security code supplied in the welcome letter you received when your policy was issued.
  4. Once your policy number and security code are verified, finalize the account setup by completing the requested information.


If you have difficulty with the online registration process, please call our help desk at 225-231-0812 or 800-227-4969 and ask for extension 2812.


Note: If you are a payroll reporting policyholder, you must register for LWCC Interactive to submit your payroll information.

Email is another quick method of claim reporting. Simply fill out the Louisiana Workforce Commission’s Office of Workers’ Compensation’s First Report of Injury or Illness (Form LWC-WC-IA-1) and email the report to onlineclaims@lwcc.com. An LWCC claims service professional will then call you within 24 hours to discuss the injury. 



Note: If you’re sending attachments with the form, please include the injured employee’s name and your policy number for identification purposes.

By Fax

225-231-2301

If you prefer to fill out the Louisiana Workforce Commission’s Office of Workers’ Compensation’s  First Report of Injury or Illness (Form LWC-WC-IA-1), you may fax the report to LWCC. You may no longer submit this form to the Office of Workers’ Compensation. An LWCC claims service professional will then call you within 24 hours to discuss the injury.


Note: If you’re sending attachments with the form, please include the injured employee’s name and your policy number for identification purposes.

By Phone

225-924-7788

Press 2, then press 1

Call Toll Free: 800-519-7787

Our toll-free, 24-hour Claims Reporting Hotline puts you in touch with a friendly claims service professional who will take your information, handle the administrative paperwork and process the claim for you.

Related resources

Guide to Online Payroll Reporting

Monthly payroll reporting is an alternative method of premium payment that may benefit policyholders whose payroll may vary from month to month. Learn more about how to go about reporting payroll online via LWCC Interactive.

Improved Claim Payment Process through VPay Partnership

VPAY offers our providers and injured workers options for receiving payments from LWCC, including electronic payments.

Safety Services Request Form

Need to get in touch with our Safety Services team or request access to safety resources? Fill out the form and provide as many details as possible regarding your request, and we’ll get back to you as soon as possible.

Frequently asked questions

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How do I register as a policyholder?

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How do I register as a policyholder?

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How do I register as a policyholder?

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