In order to direct your call to the appropriate department as quickly as possible, you can bypass our phone menu by following the below prompts based on your call needs:
Making a payment on your policy, or if you have a question regarding the balance on your invoice
To reach a specific employee at LWCC by name, locate them in the company directory
Experiencing technical issues with LWCC Interactive, like resetting your password, submitting quotes, pop-up blockers
To schedule or reschedule an audit, check audit status, or for general audit questions
Inquiring about policy status, classifications, rating, loss runs, or if you have general policy questions
LWCC has the resources to easily provide you with what you need when you need it. Always.
LWCC has always been an expert in safety and will continue to support safe work practices with all policyholders, including a focus on health and wellness which drives increased safety.
Our vision is to be a catalyst elevating Louisiana’s position in America. To do this, our everyday mission is to better Louisiana one business and worker at a time.
Our commitment to Louisiana grows deeper with innovative ideas and new opportunities to elevate our state. Join us!
There are multiple ways to connect with LWCC.
Representatives are available to assist you Monday-Friday, 8AM-5PM. If you need assistance after hours, please call and follow the prompts to get your message to the right department.
Bypass our phone menu by using these prompts to direct your call to the appropriate department.
Questions regarding your premium invoice, payments, or other billing inquiries
For reporting a new claim or to determine which claim rep is assigned to a file
For inquiries and questions regarding your premium audit
For policy status, coverages, loss runs, and all other inquiries
For policyholders seeking information on their policy and claims. For agent partners seeking to quote a policy or locate resources.
A quick and convenient way to make a one-time payment online with an eCheck, debit card, or credit card.
2237 South Acadian ThruwayBaton Rouge, LA 70808
8:00AM – 5:00PMMonday – Friday
LWCC is a private, nonprofit mutual insurance company and the largest workers’ compensation carrier in Louisiana. Our purpose is to help Louisiana thrive.
2237 South Acadian ThruwayBaton Rouge, LA 70808225-924-7788