LWCC Call Menu

225-924-7788

In order to direct your call to the appropriate department as quickly as possible, you can bypass our phone menu by following the below prompts based on your call needs:

Billing
PRESS 1

Making a payment on your policy, or if you have a question regarding the balance on your invoice

Claims
PRESS 2
Reporting a new claim
Then PRESS 1
If you are an Injured Worker
Then PRESS 2
If you are Policyholder or Agent
Then PRESS 3
If you are a Medical Provider
Then PRESS 4
Company Directory
PRESS 3

To reach a specific employee at LWCC by name, locate them in the company directory

Agents experiencing technical issues
PRESS 4

Experiencing technical issues with LWCC Interactive, like resetting your password, submitting quotes, pop-up blockers

Premium Audit
PRESS 5

To schedule or reschedule an audit, check audit status, or for general audit questions

Policyholder Services
PRESS 6

Inquiring about policy status, classifications, rating, loss runs, or if you have general policy questions

All other calls
PRESS 9
CONTACT US

We Are Here to Better Louisiana One Business and Worker at a Time

There are multiple ways to connect with LWCC.

Reach out on

Phone

225-924-7788

Representatives are available to assist you Monday-Friday, 8AM-5PM. If you need assistance after hours, please call and follow the prompts to get your message to the right department.

800-519-7787 (toll free)

Expedite your LWCC call

Bypass our phone menu by using these prompts to direct your call to the appropriate department.

Access Call Menu

Questions regarding your premium invoice, payments, or other billing inquiries

For reporting a new claim or to determine which claim rep is assigned to a file

For inquiries and questions regarding your premium audit

For policy status, coverages, loss runs, and all other inquiries

Account Management

LWCC Interactive

For policyholders seeking information on their policy and claims. For agent partners seeking to quote a policy or locate resources.

LOGIN NOW

Make a Payment

A quick and convenient way to make a one-time payment online with an eCheck, debit card, or credit card.

MAKE PAYMENT NOW

Corporate Office

2237 South Acadian Thruway
Baton Rouge, LA 70808

Business Hours

8:00AM – 5:00PM
Monday – Friday

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