February 13, 2023

OMNET Provider Feature: The Bone and Joint Clinic of Baton Rouge

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The Bone and Joint Clinic of Baton Rouge knows a thing or two about longevity. They are the first and longest-standing orthopedic clinic in the Greater Baton Rouge area. Over 75 years in business, their clinic has grown to include five locations, over 200 specialized employees, and 17 physician specialists. While their presence spans from Hammond to Brusly, their Baton Rouge location is the largest at just under 47,000 square feet and includes every orthopedic service from imaging to diagnosis to surgery and physical therapy. Given their long and successful track record in the medical field, it’s understandable why they play such a critical role in the treatment and return to work of local injured workers.

Seventy-five years isn’t a milestone easily reached. For medical practices, it takes dedication, compassion, and an unwavering commitment to patient care. Fortunately, those have been focal points for The Bone and Joint Clinic since day one, and their success comes as no surprise. Here, the patient always comes first.

“Say an injured worker comes into the emergency room while I’m on call,” says Dr. Mathew Mazoch, “my priority is going to be to make sure they get the treatment they need right then and there. We can worry about the red tape later.”

This “put the patient first” mindset is also what aligns The Bone and Joint Clinic so well with LWCC, and what makes them an exceptional OMNET provider. A first-of-its-kind network, OMNET allows injured workers to connect directly with over 2,000 qualified healthcare providers across the state.  It’s just one of the many ways LWCC strives to make the workers’ comp process easier and more efficient for the injured workers we serve.  

That dedication to streamlining injured worker care is a facet of the LWCC relationship that particularly stands out to Jennifer Sabala, Workers’ Compensation Coordinator for The Bone and Joint Clinic.

“LWCC is excellent to work with. They are super responsive, knowledgeable, and professional from soup to nuts,” notes Jennifer. “A lot of times, we need to get these patients in right away. With some other companies, it takes at least two days to get everything rolling and approved. LWCC doesn’t operate that way. They get you what you need to treat that worker that very same day.”

Between the two companies, there is a shared focus, not on what is best for the bottom line but on what is right for the patient. Just as is the case with LWCC, The Bone and Joint Clinic has several professionals working together to ensure timely treatment and optimal outcomes for injured workers. From Jennifer working behind the scenes as a coordinator to the doctors providing treatment to the medical assistants who do much of the communication and paperwork, this clinic represents a well-oiled machine that refuses to allow injured workers or their care to take a back seat.  

“What I’m doing is just taking care of the patient,” says Dr. M. Tyson Garon. “My office handles a lot of the paperwork, and there may be other steps I have to take like peer-to-peer reviews for the sake of insurance, but at the end of the day, it’s really all about getting the patient what they need and getting them back to work.”

Based solely on outward appearances, it might not be immediately obvious just how much LWCC and The Bone and Joint Clinic have in common, but the similarities they do share make for a great partnership. Both are deeply rooted in Louisiana with long histories of dedication to individual health, safety, and care, and each has the right systems and people in place to prevent drawn-out processes, delayed care, and negative outcomes for injured workers.  

“Bone and Joint Clinic of Baton Rouge is a true partner with LWCC. They see our injured workers promptly, provide quick feedback if additional care is needed, and they welcome open communication between LWCC and each physician’s office,” says Nancy Pierson, Occupational Medicine Analyst. “Much like LWCC, they take great pride in getting their patients healed and back to work.”

While LWCC actively works to help policyholders prevent workplace injuries, medical providers like The Bone and Joint Clinic are critical in minimizing impact on workers, their families, their employers, and in turn, Louisiana as a whole. And as long as these types of exceptional providers exist, LWCC will be right by their side.

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