November 1, 2022

Okta Help

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GOALS OF THIS GUIDE

To ensure LWCC continues to provide a secure, user-friendly experience on LWCC Interactive, the login process now includes multi-factor authentication via Okta.

For assistance troubleshooting issues with Okta, contact LWCC:

Email: information@lwcc.com
Call: 225-924-7788 and selecting option 4 for Interactive support.

Have an account already?

  1. Your User ID is the same. Your email address associated with your LWCC Interactive account will continue to be used going forward. To start the update process, enter your current email address.
  1. You’ll be prompted to create a new password. Be sure to create something unique and secure based on the password guidelines offered on the screen.
  1. Set up your multi-factor authentication method. You’ve seen this security feature common on many websites today. To establish your trusted devices, you’ll be provided with an authentication factor to validate your login. You have the option to use text/sms, phone, or email to receive a security code.

Forgot your Password?

You can automatically reset it by accessing interactive.lwcc.com, selecting "verify with password" and then selecting "forgot password."

Click here to reset your password

Need to create an account?

To create a new user profile for Interactive, follow the steps below.

  1. Download and fill out the appropriate form below. Agents, note that the form requires a signature from your agent principal.

Click here to download Policyholder Interactive Registration form

Click here to download Agent Interactive Registration form

  1. Return the completed form to information@lwcc.com.
  1. Our team will process your form and provide you with login credentials.

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