LWCC Employee Story

Becky Harris: Going the Extra Mile for Injured Workers

Becky Harris has spent nearly two decades of her career committed to helping injured workers. Her unwavering dedication and caring spirit have led to success and recognition each step of the way.

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Loyal to supporting injured workers.

Becky frequently serves as the main point of contact for injured workers, prioritizing consistent availability and offering the necessary support for their safe return to work. The expressions of gratitude from these individuals and their loved ones are her greatest source of satisfaction.

Loyal to elevating Louisiana.

Not only is she diligent in her efforts to get injured Louisianans back to work, Becky also extends her commitment to the state by shopping locally-owned businesses, camping at Louisiana state parks, and boating and fishing on Louisiana waters.

Loyal to exceptional customer service.

As a Claims Account Specialist, Becky fosters lasting relationships and acquires an in-depth understanding of the businesses she assists. Whenever a policyholder or injured worker contacts her, she strives to provide a response and resolution on the same day.

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GET TO KNOW

Becky Harris

Becky is a devoted professional who epitomizes the Louisiana Loyal spirit in every action. Guided by compassion and dedication, she invests time in understanding the unique aspects of each business and individual she collaborates with. Fostering positive relationships, communicating with precision, and skillfully navigating the complexities of her role, Becky consistently upholds her commitment to enhancing service in every possible way.

Claims Account Specialist

When accidents happen, the LWCC Claims Department is the frontline resource, helping to ensure a smooth process for policyholders while providing injured workers quality care and the support they need to safely return to work and a meaningful life. As a Claims Account Specialist at LWCC, Becky’s role goes beyond the ordinary. With a dedicated focus on handling large accounts, her role requires the development of ongoing relationships and an intimate knowledge of the businesses she supports to ensure exceptional service and the utmost satisfaction of policyholders and injured workers.

Team Player

When discussing the benefits provided by LWCC's Claims Department, Becky humbly redirects attention to the team of specialty representatives and their extensive expertise. She emphasizes that the service her department provides, including catastrophic claims support and intake representatives readily available, would not be achievable without each representative and the deep knowledge they possess in their respective field.

Top-Tier Communicator

Day to day, Becky works diligently to ensure seamless communication with all parties, providing updates to policyholders and agent partners, while staying up-to-date with injured workers’ progress and plans of action. Success in her role goes beyond maintaining alignment and providing information throughout the claims process; it involves taking the time to alleviate concerns, address questions, and ensure that all expectations are met.

Committed Innovator and Advocate

For Becky, being Louisiana Loyal means being proud of where she comes from, lives, and works while actively working to improve it. As a member of LWCC's Innovation Committee, she contributes to the creation of new products and tools aimed at bolstering support for Louisiana's workforce. Internally, she also lends her support and expertise to initiatives that enhance services and education for the overall benefit of her fellow LWCC employees, agent partners, and medical providers. The benefit of others is consistently at the heart of her work.

A lasting impact on Louisiana

The LWCC claims team is comprised of caring, specialized representatives just like Becky. By relying on the expertise of our team and customizing our procedures to suit the specific requirements of each case, we aim to alleviate the burden on our policyholders and injured workers during what can be a challenging and uncertain time.

$2.7B paid to injured workers

LWCC has helped get injured workers back to work by paying a collective total of $2.7 billion in benefits.

34,000+ injured workers helped

LWCC has serviced approximately 217,000 work-related injuries since 1992, helping over 34,000 injured workers return to work.

The nation's lowest injury rate

Louisiana's workplace injury rate is 1.9, the lowest of any state in America.

"I find fulfillment in my role assisting injured workers, knowing that each case represents an opportunity to make a meaningful difference in someone's life. Every positive outcome reinforces my commitment to this vital work and strengthens our vision for a more supportive, resilient Louisiana."

Becky Harris

Claims Account Specialist

Getting involved with Louisiana Loyal.

Louisiana Loyal means everything to LWCC, and it includes you. Get involved today by submitting a nomination for the Louisiana Loyal Story Series.

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