Claims Resources

General
November 17, 2021

Safest 70 Star: Southland Group

LWCC’s Safest 70 Awards celebrate policyholders who share our commitment to workplace safety. Our Safest 70 Stars go above and beyond in their safety efforts and lead the way in employee health and wellness.

Policyholders
October 12, 2021

The Case for a Drug-Free Workplace

The hazards and risks from substances threaten the health and safety of employees. Learn the costs of drug abuse and the benefits of a drug-free program.

Agents
October 28, 2021

Elevating the Agent Experience

At LWCC we are constantly looking for ways to improve how we do business with our agent partners and serve our policyholders. Here is a summary of some of the improvements we have made over the last couple of years.

Louisiana Loyal
October 26, 2021

Finding the Notes of Empowerment

Derrick Tabb, founder of The Roots of Music, is empowering at-risk youth of New Orleans through music and mentorship.

Agents
October 19, 2021

Benefits of Being an LWCC Agent Partner

Are you a new Louisiana commercial insurance agency looking for workers' compensation companies to contract? Or even a veteran agent who is not currently working with us? Here are a few benefits you can count on if you choose to work with LWCC.

General
October 18, 2021

Explore the Foster Learning Center at LWCC

The Foster Learning Center serves as LWCC’s central hub for collaboration and creative thought with a total square footage of 4,700 square feet.

General
October 18, 2021

Explore the LWCC Fitness Center

With a total square footage of 3,250, the LWCC fitness center is capable of improving the health of employees while emphasizing the goal of elevating Louisiana through a healthy lifestyle.

General
October 18, 2021

Welcome to LWCC's Newly-Renovated Corporate Office Building

LWCC collaborated with the local talents of architect firm EskewDumezRipple and contractors of Milton J. Womack, Inc. to complete the upgrade and renovation.

Guide to Online Payroll Reporting

Monthly payroll reporting is an alternative method of premium payment that may benefit policyholders whose payroll may vary from month to month. Learn more about how to go about reporting payroll online via LWCC Interactive.

Agent of Record Letter

LWCC closely follows the state statute that governs how policyholders can request to change their Agent of Record. Included are important steps to follow to make this process easy for everyone involved.

LWCC Boilerplate Language

To provide our partners in the media with a high-level background and standard terminology on LWCC and its affiliates.

General
March 22, 2021

National Nutrition Month: Eat SMART

March is National Nutrition Month, a campaign promoted by the Academy of Nutrition and Dietetics inviting everyone to learn more about making informed food choices and developing healthy eating habits.

General
September 21, 2021

Meet Our LiveWell Fitness Partner: Cooper Wellness Strategies

Introducing LWCC’s LiveWell fitness team, Cooper Wellness Strategies, who provide employee fitness training as part of our innovative LiveWell program. Read on to learn more about the program, plus some tips for living a healthy lifestyle.

General
April 27, 2020

The LWCC Foundation: Inspiring and Creating Transformational Change

As a long-time champion of Louisiana, LWCC began an initiative in 2019 to address safety in Louisiana schools.

2021 Agency Council & Service Enhancement Panel Members

The following agency partners exemplify excellence in commercial insurance knowledge and share LWCC’s commitment to being Louisiana Loyal. We appreciate their service to our mutual insureds and the insights that help LWCC be a catalyst elevating Louisiana’s position in America.

Improved Claim Payment Process through VPay Partnership

VPAY offers our providers and injured workers options for receiving payments from LWCC, including electronic payments.

Agency Relations General Inquiry Form

If you have any questions, comments, or general inquiries for LWCC, you can let us know here. A member of our Agency Relations team will get back to you as soon as possible.

Safety Services Request Form

Need to get in touch with our Safety Services team or request access to safety resources? Fill out the form and provide as many details as possible regarding your request, and we’ll get back to you as soon as possible.

2021 NCCI Miscellaneous Values & Ownership Payroll Limitation Summary

LWCC uses the National Council on Compensation Insurance (NCCI) Miscellaneous Values and the Ownership Payroll Limitation Summary for all new and renewal business. Please access the current Miscellaneous Values and the Ownership Payroll Limitation Summary for 2021 here.

Developing a Written Safety Plan: A Guide

A successful safety program should reflect the philosophy and attitude of the organization regarding the workplace safety of its workforce. LWCC Safety Service’s Consultants on Call can assist in identifying the fundamentals to create and sustain an effective workplace safety program.

LWCC Branding Standards & Logos

A guide and resource for LWCC’s corporate logos, colors and typography.

Fraud Reporting Form

If you would like to report someone who you think may be committing workers' compensation fraud, complete the information in this Fraud Reporting Form.

LWCC Photography Assets

Access photography assets of LWCC’s executive team, corporate office, and workplace stock imagery.

Claims Forms

Injured workers need to complete a variety of forms throughout the claims process. Access the most up to date forms here.

Safety Support Document Library

Employee educational awareness is a key method to reducing injury frequency and severity in the workplace. Periodic safety meeting guides on hazard identification and abatement can lead to increased safety on the job. Our library on various safety topics can provide additional resources to reduce employee injuries.

General
April 3, 2020

Proud to be LWCC

On March 23, the company announced it was accelerating the distribution of the annual policyholder dividend to help alleviate some of the economic impacts of COVID-19 to the heart of the Louisiana economy, our policyholders.

General
April 23, 2020

LWCC: A History of Elevating Louisiana

Since our opening in 1992, LWCC has served as a champion of Louisiana, promoting safety, security, and stability.

General
April 27, 2020

More than a Tagline - Louisiana Loyal: Our Way and Why

LWCC was created to save and stabilize the Louisiana workers’ comp market.

General
June 3, 2020

Crisis Doesn't Create Character, It Reveals It

The way a business leader responds to adversity — most recently in the form of COVID-19 —reveals true character.

Safety
June 3, 2020

Are You Ready for Hurricane Season?

Hurricane season is upon us in Louisiana. While COVID-19 held our attention, the 2020 storm season snuck up on us. Don’t let your business be caught by surprise!

Safety
June 16, 2020

Maximizing Pandemic Downtime: A Focus on Safety

Before you open your doors for business, the LWCC Safety Services Team reminds business leaders to take advantage of the fact that many companies currently have few, if any, employees on-site.

Safety
July 1, 2020

Fireworks Safety: Don't Get Burned!

While spectacular to see up close, fireworks are explosives that can and will burn you if you’re not careful. Our Safety Services Team has compiled a list of safety tips in the interest of keeping every Louisiana citizen safe.

Safety
July 20, 2020

Congratulations to the 2019 LWCC Safest 70 Winners!

LWCC is proud to announce the winners of the 2019 Safest 70 Awards. Established in 2008, we created this award to honor our policyholders who share our commitment to workplace safety

Safety
August 6, 2020

August in Louisiana: Beat the Heat!

When spending time outdoors, either for work or play, beware of heat-related health hazards such as heat rash, cramps, exhaustion, and — in extreme cases — heatstroke.

General
August 21, 2020

Louisiana Business Startup Guide

So, you’re ready to start a business. You have a great new idea or skill set to contribute to your community and you’re chomping at the bit to get started. We hope this list helps turn your vision into action and your dream into reality.

Safety
September 8, 2020

Lifting Safety: LWCC Has Your Back

Twenty-six percent of all reported workplace injury claims are related to handling and lifting, LWCC statistics show. Here are some tips on how to lift and transport heavy objects safely:

Louisiana Loyal
September 16, 2020

Cultivation of Sutainable Agriculture Shapes Vision for Louisiana's Future

The owner of Iverstine Farms Butcher in Baton Rouge, Galen brings sustainable, locally raised meats directly to Louisiana consumers. Enabling customers to connect with local farms and expanding opportunities for farmers who cultivate and support Louisiana’s land has been a decade-long goal.

Safety
October 12, 2020

Drug Free Workplaces: Spread Awareness, Make a Plan.

LWCC stands with the National Drug-Free Workplace Alliance, a division of Drug Free America Foundation, to promote the annual observance of National Drug-Free Work Week from October 12 – 16.

Louisiana Loyal
October 13, 2020

Mentoring the Future: The Role of a Lifetime

Trey Godfrey leads by example in his commitment to elevating his community and state by working to enhance the lives of young people.

Safety
October 21, 2020

LWCC Safest 70 Star: Cenac Marine Services

LWCC’s Safest 70 Awards celebrate policyholders who share our commitment to workplace safety. Our Safest 70 Stars go above and beyond in their safety efforts and lead the way in employee health and wellness.

Safety
November 16, 2020

Leave Unsafe Working Conditions Out in the Cold

Whether you are working at a job site or doing extended yard work at home to prepare for the winter season, know cold stress can be prevented.

Louisiana Loyal
November 17, 2020

Working to Restore the Ground Beneath Our Feet

Simone Theriot Maloz advocates for the protection of Louisiana's rapidly disappearing coast. She also sees the state playing a global role in environmental restoration and addressing climate change.

Louisiana Loyal
November 24, 2020

Elevating Louisiana's Small Businesses

In honor of Small Business Saturday — coming up November 28 — we partnered with Louisiana Economic Development (LED) to share resources available to Louisiana’s 347,436 small businesses.

Safety
December 16, 2020

Holiday Safety: Check it Once, Check it Twice

From the food to the décor, make sure you’re practicing safety through the holiday season. While considered common sense, the hustle and bustle may make these simple tips easy to forget

Safety
January 5, 2021

New Year, New Safety Resolutions

Many of us set resolutions for the new year ranging from minor goals to major lifestyle changes. Do you make resolutions for your company or your job? LWCC encourages you to head into 2021 with a focus on safety. A safe workplace is a more productive one.

Louisiana Loyal
January 27, 2021

Bringing the Bounty of Sportsman's Paradise to Those in Need

Hunters for the Hungry Louisiana has turned a recreational pastime into a resource for residents facing food insecurity.

February 3, 2021

Off to Work You Go, Safely

Employers must restructure the daily work environment. Employees must change the way they go about performing daily tasks. Either way, putting a return-to-work plan into action helps produce best outcomes for everyone.

Louisiana Loyal
February 24, 2021

Creating A Culture of Healthy Habits

As a registered dietitian and nutrition journalist, Molly is on a mission to help people live their healthiest and strongest lives while setting an example herself.

Safety
March 9, 2021

Distracted Driving: Not Worth the Risks

When thinking of distracted driving, we immediately think of talking or texting on a cell phone. Although that is a major source of distraction across drivers, there are other ways a driver’s attention can be diverted.

Louisiana Loyal
March 11, 2021

Transforming Transport and the Lives of Louisianans

While Louisiana often falls short in the realm of healthcare, Acadian Companies is doing their part to enhance the accessibility and quality of emergency medical care.

Safety
March 29, 2021

LWCC Safest 70 Star: SLEMCO

Seeking experienced help is normal for SLEMCO as they continually work with LWCC’s Safety Services Department, hosting monthly discussions with their Safety Services Representative regarding trending topics, encountered issues, and best practices in preventing and eliminating risks.

Safety
April 27, 2021

Workplace Fatigue: Don't Sleep on It

Employee fatigue is more than being tired, it’s a major safety concern that can lead to increased accidents and injuries, lower productivity, and increased absenteeism.

General
May 21, 2021

LWCC's Dividend Program Supports Workplace Safety

The 2020 dividend is proving impactful, especially for Island Operating, who says the funds will help continue their company’s safety program.

Safety
May 25, 2021

Safest 70 Award Winners Prioritize Workplace Safety

LWCC celebrates policyholders who share a commitment to workplace safety

Louisiana Loyal
May 26, 2021

Supporting and Sustaining Louisiana's Agricultral Economy

BREADA is on a mission to build a healthy and strong local food system, while increasing sustainability of independent, local, Louisiana-based farms.

Safety
June 4, 2021

Stay Hydrated. Stay Safe.

The best way to beat the summer heat and avoid heat-related stress is to stay properly hydrated, drinking plenty of water, even before beginning to feel thirsty.

Louisiana Loyal
June 21, 2021

Expanding Care to Enhance Outcomes

Dr. Robert Jackson is on a mission to improve healthcare for Louisiana, ensuring the most vulnerable in his community have access to the medical care they need.

Safety
June 22, 2021

Be Proactive this Hurricane Season

Following an active 2020 season, with 2 major storms making landfall in Southwest Louisiana, it is important that businesses properly prepare. The best time for this is before the threat is imminent.

Safety
July 15, 2021

6 Tips to Prevent Trips, Slips, and Falls

Slips, trips, and falls are one of the leading causes of injury in the workplace. Ranging from mild to more severe, these accidents can be avoided.

General
July 23, 2021

LiveWell: Prioritizing Employee Health and Wellness

At LWCC, we believe that personal wellness is critical – to a healthy workplace and, more importantly, healthy employees. Learn more about our wellness program, LiveWell.

Safety
August 9, 2021

LWCC Safest 70 Star: Gulf Land Structures

Gulf Land Structures specializes in design, construction, rental, and service of living quarters worldwide while setting an example for safety measures in Louisiana and beyond.

Policyholders
September 17, 2021

Audits Aren't So Scary

With proper preparation, audits are nothing to fear. An audit can just as easily result in a refund as it can a bill. Access our helpful audit guide to prepare for your next audit and learn about what to expect.

Reimbursement Schedule for Workers’ Comp.

The purpose of the medical reimbursement schedule is to determine the maximum reimbursement allowed according to Current Procedural Terminology (CPT) codes, set by the Louisiana Office of Workers’ Compensation. Click here to learn how to access the current version of the reimbursement schedule.

Premium Audit Preparation: A Guide

The audit is an important step in the workers' comp insurance process. And, with proper preparation, an audit is nothing to fear.

Choice of Physician (Form LWC–WC 1121)

As an injured worker, Louisiana law gives you the right to choose your own doctor, in any field or specialty of medicine, for necessary medical treatment and care.

Notice of Compliance Regarding La. Workers’ Compensation Law

First Report of Injury (Longshore)

Employees injured while engaged in maritime employment upon the navigable waters of the United States require the completion of Form LS-202. Timeliness is especially important with longshore reporting.

First Report of Injury

When a worker is injured on the job, a First Report of Injury must be completed. The First Report of Injury provides necessary information needed to begin the claims process.

How to Report a Workers’ Comp Claim

Getting injuries reported immediately, within one hour, even if you do not have all of the necessary information about the claim is critical. Every day you delay reporting an injury can substantially increase claim costs, which potentially can drive up your premium.

Controlling Your Workers’ Comp Costs: A Guide

In this guide, new policyholders will find resources designed to help establish best practices and take advantage of LWCC's services and offerings.

Policyholder Welcome Guide – Maximizing Your LWCC Policy & Experience

In this guide, new policyholders will find resources designed to help establish best practices and take advantage of LWCC's services and offerings.

Utilization Review (UR) Rules

LWCC is required under LAC 40: I. 2701 to obtain information on medical treatment plans to determine whether or not coverage is provided. Click here to learn more about the steps and the process of Utilization Review as a medical provider.

Navigating LWCC's Digital Tools

Vital information is at the fingertips of agency partners, thanks to the digital tools housed on LWCC Interactive and CompZone.

Model New Business Submission Guide for Agents

The speed and competitiveness of an LWCC quote relies heavily on the amount and quality of information provided upfront by our agent partners. Here is an outline of the minimum requirements and best practices for applications submitted through our online portal CompZone.

Cash Log Information for Premium Audits

If a policyholder chooses to pay contractors or subcontractors in cash, it is very important that proper records are kept.

Second Injury Fund (SIF Questionnaire)

The Second Injury Fund (SIF) is a state-administered program that may reimburse part of a claim when an employee with a permanent pre-existing condition is subsequently injured on the job.

The Importance of Reporting Purposes Only (RPO) Program

The RPO program is a safeguard for you. LWCC wants to be certain that all bases are covered in case the injury turns into something more serious than originally anticipated.

Medicare Secondary Payer Mandatory Reporting

Medicare requires strict reporting to identify money previously paid by Medicare that a primary payer should have paid.

Overtime Adjustment Information & Calculation

In many instances, a portion of overtime pay can be deducted from “Gross Wages” when calculating workers’ compensation premiums. Here, we define overtime and provide a calculator for your overtime adjustments.

Certificates of Insurance

A certificate of insurance provides verification of insurance for contractors or subcontractors working with a company to provide information on specific insurance coverage.

How to Identify the Right Agent for You

Working with the right insurance agent is a great way to ensure you have an advisor who can properly guide you on the insurance policies you need. Here we’ll outline some basic information on how to choose an insurance agent that will work best for you.

Contract Labor & Subcontract Labor Explained

Uninsured contract or subcontract labor that is considered in your trade, business or occupation is includable for workers’ compensation. Learn more about how to include contractors or subtractors here.

Change of Name or Ownership Request for Information (ERM-14)

Ownership is a valuable piece to the Experience Modifier calculation. Make sure LWCC and NCCI have up-to-date information on the ownership of the entities your clients have insured.

Agent Interactive Registration Form

In order to receive access to LWCC’s password-protected website, agents must complete the registration form and await a verification email to complete the enrollment process.

Policyholder Interactive Enrollment Form

Our free password-protected online platform simplifies the management of your workers’ comp insurance with LWCC. No access? Get enrolled in LWCC Interactive now.

Audit Dispute Form

Audit disputes are only accepted by submitting a completed Audit Dispute Form with supporting documentation. Having a standard form makes the audit dispute process more efficient.

Employee Certificate of Compliance (Form LWC-WC-2025.EE)

The Employee Certificate of Compliance (Form LWC-WC-2025.EE) is a legal form released by the Louisiana Workforce Commission - a government authority operating within Louisiana. Injured workers are statutorily required to fill out this form and return to their Claims rep for Lost Time Claims.

Consultants on Call

LWCC’s experienced safety professionals can assist you in reducing the frequency and severity of workplace accidents. Our Safety Services Consultants are available to conduct onsite evaluations, provide consultations, explain our free safety resources and offer recommendations to reduce exposures—at no extra charge to you.

Online Safety Training Courses

Do you need formal or documented safety training for your employees? LWCC Safety Services has a resource to help accomplish this need and can provide certificates of completion or spreadsheets for your records.

Safety Video Lending Library- Streaming and DVD Formatted Titles

LWCC policyholders can utilize safety videos free of charge through our Safety Video Lending Library program. Hundreds of safety titles are available in both Streaming and DVD format and in multiple languages. Register once and enjoy unlimited views of up to 5 selected titles per month.

Mobile Safety Training Center

Do you need to train a large number of employees in a short period of time and do not have the resources? LWCC’s Go Safe mobile training center may be a solution to your delima. Check with your Safety Services Consultant to determine how this resource may solve your safety education requirements.

Virtual Driver Simulator

According to the Bureau of Labor Statistics, roadway transportation incidents account for more fatal workplace fatalities each year than any other cause. LWCC’s interactive virtual driver simulation tool allows employees to experience behind the wheel situations without being on the road.

Sample Drug-Free Workplace Policy

Do you have a written drug and alcohol policy for your organization to address accidents and intoxication? Louisiana law provides an employer the right to require employees to submit to drug testing if they are injured on the job. Case law exists that the presumptions do not apply unless an employer has a written and promulgated drug policy.

Sample Post-Accident Drug Testing Policy

Every business should have a policy in place to address post-accident drug testing. LWCC has created a sample policy to guide the development of a policy within your workforce.

Injured Worker First Fill Prescription Form (English & Spanish)

In the event of a workplace injury that requires medication, completing this form can assist in providing the injured eligible prescriptions for first-fill at no cost of their own.

Getting Back to Work: A Guide for Injured Workers

As your employer’s workers’ comp insurance company, it is LWCC’s mission to help you successfully return to work as quickly and safely as possible.

HiMarley

Policyholders and Injured Workers have the opportunity to text with their claims representative.

Medical & Wage Benefits

Learn more about what benefits are owed to you when you’re injured on the job.

FAQ for Medical Providers

Review the questions we get most frequently from medical providers

The LWCC Employee Experience

While we deliver safety and security to businesses and workers across our state, we know that this commitment starts by taking care of our own employees. Named to the Best Places to Work by the Baton Rouge Business Report three times and counting, LWCC prioritizes its employees, reflected in our average employee tenure of over 14 years.