Claims Resources

LWCC is pleased to announce changes in our processes to streamline bill submission and medical bill review.

This resource contains helpful safety information for policyholders such as developing a safety plan, safety evaluation, safety posters, and more.

LWCC thanks the following individuals for their prior service on its Board of Directors. Past directors are listed alphabetically.

LWCC uses the National Council on Compensation Insurance (NCCI) Miscellaneous Values and the Ownership Payroll Limitation Summary for all new and renewal business.

LWCC now offers policyholders the option to complete audits online if their policy is selected to do so. Policies selected for an online audit will receive a letter by e-mail or mail.

To ensure LWCC continues to provide a secure, user-friendly experience on LWCC Interactive, we will the login process now includes multi-factor authentication via Okta.

Drug-free workplaces are critical to maintaining safe work environments. Research is clear on the financial ramifications associated with workplace substance abuse, but a high price is also paid in human capital.

LWCC has received calls from agents on behalf of policyholders who are wanting to travel and perform work in Florida in response to Hurricane Ian. We’ve compiled this FAQ page to offer guidance on some of these questions.

Important information and next steps for volunteers participating in the Louisiana Loyal Service Project

CC’s Service Project aims to increase awareness of food insecurity and provide employees and agent partners the opportunity to meaningfully engage in bettering the community through service hours and donations.

When it comes to claim reporting, time is of the essence. Prompt reporting provides benefits such as better care for the injured worker, reduced cost, and a lower likelihood of litigation.

One of the biggest factors to having a successful audit is being prepared. We have put together this resource that outlines best practices of preparing for your audit.

The Safety Grants Program will provide one-time grant funds to policyholders to be used to implement safety measures, offering policyholders the opportunity to enhance workplace safety

This resource contains helpful information for contractors such as documentation regarding construction risks, premium audits, hiring contract/subcontract labor, employee payments, and more.

A heat acclimatization plan is a critical component of workplace safety, particularly for hot Louisiana summers. Learn how to implement your own plan for heat safety!

LWCC uses the National Council on Compensation Insurance (NCCI) Miscellaneous Values and the Ownership Payroll Limitation Summary for all new and renewal business.

It’s Carnival time! When the good times roll, make sure that safety is a top priority.

LWCC encourages all businesses, regardless of size and sector, to prioritize creating a culture of workplace safety in 2022. Here's how we can help!

This survey for LWCC policyholders evaluates current safety processes and operations and provides a starting point for development of a formal safety program. Sign up here to receive the survey.

Potential contact with electricity or work with electrical tools can pose serious risks to employee safety. Learn some best practices and policies to help prevent the risk of electrical-related harm.

This Safety Services resource is a powerful Learning Management System (LMS) that allows policyholders to select from an extensive catalog of content and deliver computer-based safety training and curriculum customized to the specific needs of your workplace.

Our LiveWell program partners at Cooper Wellness Strategies share tips for making healthy choices even during the holiday season.

LWCC launched the Speaker Series at the Foster Learning Center on December 8, with an event featuring Billy Beane, Major League Baseball (MLB) executive and subject of the bestselling book and Oscar nominated film, Moneyball.

The hazards and risks from substances threaten the health and safety of employees. Learn the costs of drug abuse and the benefits of a drug-free program.

At LWCC we are constantly looking for ways to improve how we do business with our agent partners and serve our policyholders. Here is a summary of some of the improvements we have made over the last couple of years.

Are you a new Louisiana commercial insurance agency looking for workers' compensation companies to contract? Or even a veteran agent who is not currently working with us? Here are a few benefits you can count on if you choose to work with LWCC.

The Foster Learning Center serves as LWCC’s central hub for collaboration and creative thought with a total square footage of 4,700 square feet.

With a total square footage of 3,250, the LWCC fitness center is capable of improving the health of employees while emphasizing the goal of elevating Louisiana through a healthy lifestyle.

LWCC collaborated with the local talents of architect firm EskewDumezRipple and contractors of Milton J. Womack, Inc. to complete the upgrade and renovation.

Monthly payroll reporting is an alternative method of premium payment that may benefit policyholders whose payroll may vary from month to month. Learn more about how to go about reporting payroll online via LWCC Interactive.

LWCC closely follows the state statute that governs how policyholders can request to change their Agent of Record. Included are important steps to follow to make this process easy for everyone involved.

To provide our partners in the media with a high-level background and standard terminology on LWCC and its affiliates.

March is National Nutrition Month, a campaign promoted by the Academy of Nutrition and Dietetics inviting everyone to learn more about making informed food choices and developing healthy eating habits.

Introducing LWCC’s LiveWell fitness team, Cooper Wellness Strategies, who provide employee fitness training as part of our innovative LiveWell program. Read on to learn more about the program, plus some tips for living a healthy lifestyle.

As a long-time champion of Louisiana, LWCC began an initiative in 2019 to address safety in Louisiana schools.

The following agency partners exemplify excellence in commercial insurance knowledge and share LWCC’s commitment to being Louisiana Loyal. We appreciate their service to our mutual insureds and the insights that help LWCC be a catalyst elevating Louisiana’s position in America.

VPAY offers our providers and injured workers options for receiving payments from LWCC, including electronic payments.

If you have any questions, comments, or general inquiries for LWCC, you can let us know here. A member of our Agency Relations team will get back to you as soon as possible.

Need to get in touch with our Safety Services team or request access to safety resources? Fill out the form and provide as many details as possible regarding your request, and we’ll get back to you as soon as possible.

LWCC uses the National Council on Compensation Insurance (NCCI) Miscellaneous Values and the Ownership Payroll Limitation Summary for all new and renewal business. Please access the current Miscellaneous Values and the Ownership Payroll Limitation Summary for 2021 here.

A successful safety program should reflect the philosophy and attitude of the organization regarding the workplace safety of its workforce. LWCC Safety Service’s Consultants on Call can assist in identifying the fundamentals to create and sustain an effective workplace safety program.

A guide and resource for LWCC’s corporate logos, colors and typography.

If you would like to report someone who you think may be committing workers' compensation fraud, complete the information in this Fraud Reporting Form.

Access photography assets of LWCC’s executive team, corporate office, and workplace stock imagery.

Injured workers need to complete a variety of forms throughout the claims process. Access the most up to date forms here.

Employee educational awareness is a key method to reducing injury frequency and severity in the workplace. Periodic safety meeting guides on hazard identification and abatement can lead to increased safety on the job. Our library on various safety topics can provide additional resources to reduce employee injuries.

On March 23, the company announced it was accelerating the distribution of the annual policyholder dividend to help alleviate some of the economic impacts of COVID-19 to the heart of the Louisiana economy, our policyholders.

Since our opening in 1992, LWCC has served as a champion of Louisiana, promoting safety, security, and stability.

LWCC was created to save and stabilize the Louisiana workers’ comp market.

The way a business leader responds to adversity — most recently in the form of COVID-19 —reveals true character.

Hurricane season is upon us in Louisiana. While COVID-19 held our attention, the 2020 storm season snuck up on us. Don’t let your business be caught by surprise!

Before you open your doors for business, the LWCC Safety Services Team reminds business leaders to take advantage of the fact that many companies currently have few, if any, employees on-site.

While spectacular to see up close, fireworks are explosives that can and will burn you if you’re not careful. Our Safety Services Team has compiled a list of safety tips in the interest of keeping every Louisiana citizen safe.

When spending time outdoors, either for work or play, beware of heat-related health hazards such as heat rash, cramps, exhaustion, and — in extreme cases — heatstroke.

So, you’re ready to start a business. You have a great new idea or skill set to contribute to your community and you’re chomping at the bit to get started. We hope this list helps turn your vision into action and your dream into reality.

Twenty-six percent of all reported workplace injury claims are related to handling and lifting, LWCC statistics show. Here are some tips on how to lift and transport heavy objects safely:

LWCC stands with the National Drug-Free Workplace Alliance, a division of Drug Free America Foundation, to promote the annual observance of National Drug-Free Work Week from October 12 – 16.

Whether you are working at a job site or doing extended yard work at home to prepare for the winter season, know cold stress can be prevented.

In honor of Small Business Saturday — coming up November 28 — we partnered with Louisiana Economic Development (LED) to share resources available to Louisiana’s 347,436 small businesses.

From the food to the décor, make sure you’re practicing safety through the holiday season. While considered common sense, the hustle and bustle may make these simple tips easy to forget

Many of us set resolutions for the new year ranging from minor goals to major lifestyle changes. Do you make resolutions for your company or your job? LWCC encourages you to head into 2021 with a focus on safety. A safe workplace is a more productive one.

Employers must restructure the daily work environment. Employees must change the way they go about performing daily tasks. Either way, putting a return-to-work plan into action helps produce best outcomes for everyone.

When thinking of distracted driving, we immediately think of talking or texting on a cell phone. Although that is a major source of distraction across drivers, there are other ways a driver’s attention can be diverted.

Employee fatigue is more than being tired, it’s a major safety concern that can lead to increased accidents and injuries, lower productivity, and increased absenteeism.

The 2020 dividend is proving impactful, especially for Island Operating, who says the funds will help continue their company’s safety program.

The best way to beat the summer heat and avoid heat-related stress is to stay properly hydrated, drinking plenty of water, even before beginning to feel thirsty.

Following an active 2020 season, with 2 major storms making landfall in Southwest Louisiana, it is important that businesses properly prepare. The best time for this is before the threat is imminent.

Slips, trips, and falls are one of the leading causes of injury in the workplace. Ranging from mild to more severe, these accidents can be avoided.

At LWCC, we believe that personal wellness is critical – to a healthy workplace and, more importantly, healthy employees. Learn more about our wellness program, LiveWell.

With proper preparation, audits are nothing to fear. An audit can just as easily result in a refund as it can a bill. Access our helpful audit guide to prepare for your next audit and learn about what to expect.

The purpose of the medical reimbursement schedule is to determine the maximum reimbursement allowed according to Current Procedural Terminology (CPT) codes, set by the Louisiana Office of Workers’ Compensation. Click here to learn how to access the current version of the reimbursement schedule.

The audit is an important step in the workers' comp insurance process. And, with proper preparation, an audit is nothing to fear.

As an injured worker, Louisiana law gives you the right to choose your own doctor, in any field or specialty of medicine, for necessary medical treatment and care.

Employees injured while engaged in maritime employment upon the navigable waters of the United States require the completion of Form LS-202. Timeliness is especially important with longshore reporting.

When a worker is injured on the job, a First Report of Injury must be completed. The First Report of Injury provides necessary information needed to begin the claims process.

Getting injuries reported immediately, within one hour, even if you do not have all of the necessary information about the claim is critical. Every day you delay reporting an injury can substantially increase claim costs, which potentially can drive up your premium.

In this guide, new policyholders will find resources designed to help establish best practices and take advantage of LWCC's services and offerings.

In this guide, new policyholders will find resources designed to help establish best practices and take advantage of LWCC's services and offerings.

LWCC is required under LAC 40: I. 2701 to obtain information on medical treatment plans to determine whether or not coverage is provided. Click here to learn more about the steps and the process of Utilization Review as a medical provider.

Vital information is at the fingertips of agency partners, thanks to the digital tools housed on LWCC Interactive and CompZone.

The speed and competitiveness of an LWCC quote relies heavily on the amount and quality of information provided upfront by our agent partners. Here is an outline of the minimum requirements and best practices for applications submitted through our online portal CompZone.

If a policyholder chooses to pay contractors or subcontractors in cash, it is very important that proper records are kept.

The Second Injury Fund (SIF) is a state-administered program that may reimburse part of a claim when an employee with a permanent pre-existing condition is subsequently injured on the job.

The RPO program is a safeguard for you. LWCC wants to be certain that all bases are covered in case the injury turns into something more serious than originally anticipated.

Medicare requires strict reporting to identify money previously paid by Medicare that a primary payer should have paid.

In many instances, a portion of overtime pay can be deducted from “Gross Wages” when calculating workers’ compensation premiums. Here, we define overtime and provide a calculator for your overtime adjustments.

A certificate of insurance provides verification of insurance for contractors or subcontractors working with a company to provide information on specific insurance coverage.

Working with the right insurance agent is a great way to ensure you have an advisor who can properly guide you on the insurance policies you need. Here we’ll outline some basic information on how to choose an insurance agent that will work best for you.

Uninsured contract or subcontract labor that is considered in your trade, business or occupation is includable for workers’ compensation. Learn more about how to include contractors or subtractors here.

Ownership is a valuable piece to the Experience Modifier calculation. Make sure LWCC and NCCI have up-to-date information on the ownership of the entities your clients have insured.

In order to receive access to LWCC’s password-protected website, agents must complete the registration form and await a verification email to complete the enrollment process.

Our free password-protected online platform simplifies the management of your workers’ comp insurance with LWCC. No access? Get enrolled in LWCC Interactive now.

Audit disputes are only accepted by submitting a completed Audit Dispute Form with supporting documentation. Having a standard form makes the audit dispute process more efficient.

The Employee Certificate of Compliance (Form LWC-WC-2025.EE) is a legal form released by the Louisiana Workforce Commission - a government authority operating within Louisiana. Injured workers are statutorily required to fill out this form and return to their Claims rep for Lost Time Claims.

LWCC’s experienced safety professionals can assist you in reducing the frequency and severity of workplace accidents. Our Safety Services Consultants are available to conduct onsite evaluations, provide consultations, explain our free safety resources and offer recommendations to reduce exposures—at no extra charge to you.

Do you need formal or documented safety training for your employees? LWCC Safety Services has a resource to help accomplish this need and can provide certificates of completion or spreadsheets for your records.

LWCC policyholders can utilize safety videos free of charge through our Safety Video Lending Library program. Hundreds of safety titles are available in both Streaming and DVD format and in multiple languages. Register once and enjoy unlimited views of up to 5 selected titles per month.

Do you need to train a large number of employees in a short period of time and do not have the resources? LWCC’s Go Safe mobile training center may be a solution to your delima. Check with your Safety Services Consultant to determine how this resource may solve your safety education requirements.